Mary McQuaide, La Puente CA USA - (28th July 2005)
Hi Ken! I just wanted to thank you for the great service and quality of your jewelry. I just purchased several items including the Celtic Rainbow gold ring...it is gorgeous! Thank you for the wonderful jewelry and great service. I hope to visit Dublin again and stop by your store. I'm sorry I missed it having visited on a Sunday. Keep up the great job!
Jennifer Millet, Plainfield, Illinois, USA - (28th January 2006)
Ken- I just wanted to thank you for the beautiful rings. I placed my order Monday (1/23) and had my rings by Friday (1/27), which is incredibly fast! My boyfriend and I both really like the rings and are impressed by your speed and professionalism. It's been a pleasure doing business with you, and we will definitely keep you in mind for future purchases. Thanks! ~Jennifer
Jennifer Millet, Plainfield, Illinois, USA - (28th January 2006)
Ken- I just wanted to thank you for the beautiful rings. I placed my order Monday (1/23) and had my rings by Friday (1/27), which is incredibly fast! My boyfriend and I both really like the rings and are impressed by your speed and professionalism. It's been a pleasure doing business with you, and we will definitely keep you in mind for future purchases. Thanks! ~Jennifer
Don DeCandia, New Mexico USA - (28th January 2005)
Hi Ken,
That's great news and the shipment date will work just fine. Actually, the credit card company was protecting itself -- there is a federal statute that limits the liability of the cardholder to a maximum of $50 for fraudulent use. But, I can understand their concerns, although if they'd only looked back over recent years, they would have recognized several purchases from your business. In any case, I'm delighted that the shipment will be here before Marcie's 40th birthday on Feb 4. Thanks for all your kind help and I hope you have a fine, prosperous 2005 yourself!
--Don DeCandia
Jo-Ann Bafaro, Clinton, MA USA - (28th Jan 2005)
Ken,
THANK YOU SOOOO MUCH!!! The watch you sent for our pastor as an anniversary gift is PERFECT!! I LOVE IT and I know he will also! I really appreciate it and all that you did! I can't thank you enough! It arrived yesterday, despite all our snow (32 inches of the white stuff!) and I just know that he will be delighted with it and will wear it proudly! He is SO IRISH and SO PROUD of his heritage!
Again, thanks you and you are have been a delight to work with! I so appreciate all that you have done. You have gone above and beyond your job.
Have a great day.
Blessings,
Jo-Ann
P.S. The t-shirt is great and since I am a full blooded Italian, I will wear it with joy! Especially on St. Patricks' Day just to bug my boss!
Christy Latchford, SANTA ROSA, California - (28th August 2004)
Dear Ken,
First of all let me tell you how you have made my day. I am so in
love with these rings and it means so much to me that you will be
able to get the ring to me prior to the wedding!
What is even more touching than that to me is that you are only at
present charging me for the difference and freight. Due to a "thrown
out back" I was out of work for 2 weeks and money is tight. The trust
you are putting forth in not charging me for a whole new ring is both
above and beyond and is a reminder that there are still decent and
amazing people out there. I have told everyone in the office I work
in about your professionalism and my family as well.
I will package up the 8.5 women's with original box/pamphlets etc.
and when the other ring arrives on the 4th I will have our shipping
guys overnight it back to you so you can have it back in the same
week.
It's funny, sometimes you don't think that something like a ring
purchase will refresh your view of mankind. I think I have lived in
California too long. Where I am from in Canada originally I have run
into the same generosity.
I will stop rambling....but thank you again! I look forward to
ordering more pieces in the future from you.
Regards,
Christy Latchford
Debra Vanderbeck, Cascade Wisconsin USA - (28th April 2005)
Good day Ken,
Today I recieved my beautiful ring and I think you so very much for the great product and fast efficient service. I buy a lot on line and have purchased custom jewelery from Ireland in the past and this was the best experience I have had! Thankyou kindly for everything.
Debra Vanderbeck
ps ....
we had ordered shield rings like this for our marriage almost 2 years ago now, I had injured my finger and my ring no longer fit. I didnt wish to break the symbolizm of the design to have it resized..........I was feeling very sad and naked without it and now I can again wear the ring I love thanks to you!
Pati Harman-Foy, Chicago USA - (27thJune 2008)
Ken, I am writing to let you know I have referred a friend to Des Byrne Jewellers. Her name is Kim N**** and she is a teacher in the school where I work as a school psychologist. Kim and her husband, Rob, are currently touring Ireland for 10 days. When I learned of their trip, I told Kim you had the most beautiful jewellery in Ireland and that she absolutely had to visit your shop. Kim and Rob are due to arrive in Dublin sometime around June 27 to June 29. Kim told me that Rob had heard there was an excellent jeweller in Dublin, but that he didn\\\'t know the name of the shop. I told her it absolutely had to be you!!! Kim has seen my 14K gold aquamarine Claddagh ring (I wear it all the time with pride) so she knows the quality of your work. I gave her the name of your website so that she could obtain your Dublin address. I also promised her that I would advise you of her visit. Please look for Kim and Rob within the next few days. Enjoy the remainder of your summer! With Warm Regards, Pati P.S. Please forgive my delay in thanking you for the beautiful replacement aquamarine in my Claddagh ring. It is indeed the most beautiful stone I have ever seen and I have received many, many compliments. My husband took it to a jeweller to have a guard put on it (my finger changes sizes) and the jeweller remarked on the quality and beauty of the stone. Again, thank you for your personal attention on my behalf.
Kei Anastasia, Japan - (27th November 2005)
Hello Ken!
I received my jewelries only today! I have been tracking them ever since they left Ireland. It took them only two days to come to Japan (only that the stupid Japanese custom stopped them for two days in Osaka, a two hours drive to my address!. I was watching it without being able to do nothing and I was about to call Fedex Japan to do something about it!)
You can't imagine how I was thrilled when I opened one of the little present boxes. The first ring that I saw was the birthstone claddagh with an aquamarine gem stone. I was stunned. It was such a pretty ring that I have ever seen! I was amazed with all of them. I had a little bit tough day at work yesterday (even though it was Saturday...) so it was such a comfort to have them with me finally today.
My sole connection to Ireland is my dear cousin. He is half Irish and half Japanese. (He speaks no Celtic, neither Japanese though, for he is an American, having lived in the US for his entire life). Although I do not have a direct Irish heritage, I respect yours enormously and admire it.
I have decided now what to choose as a Christmas present for my sisters. (We are three girls actually) I will place a new order tomorrow immediately.
I just wanted to write to you "a thank you letter" as soon as possible, though I know that it is Sunday and you won't see it for a while.
I will take part in the toll-free testimonial service and there I will tell how I thought about your service, the quality of the goods and so on.
For now I have only one word to express everything: Perfect!
Thank you again,
Yours Sincerely,
Kei Anastasia Shiraki from Japan
Kei Anastasia Shiraki, Japan - (27th November 2005)
Hello Ken!
I received my jewelries only today! I have been tracking them ever since they left Ireland. It took them only two days to come to Japan (only that the stupid Japanese custom stopped them for two days in Osaka, a two hours drive to my address!. I was watching it without being able to do nothing and I was about to call Fedex Japan to do something about it!)
You can't imagine how I was thrilled when I opened one of the little present boxes. The first ring that I saw was the birthstone claddagh with an aquamarine gem stone. I was stunned. It was such a pretty ring that I have ever seen! I was amazed with all of them. I had a little bit tough day at work yesterday (even though it was Saturday...) so it was such a comfort to have them with me finally today.
My sole connection to Ireland is my dear cousin. He is half Irish and half Japanese. (He speaks no Celtic, neither Japanese though, for he is an American, having lived in the US for his entire life). Although I do not have a direct Irish heritage, I respect yours enormously and admire it.
I have decided now what to choose as a Christmas present for my sisters. (We are three girls actually) I will place a new order tomorrow immediately.
I just wanted to write to you "a thank you letter" as soon as possible, though I know that it is Sunday and you won't see it for a while.
I will take part in the toll-free testimonial service and there I will tell how I thought about your service, the quality of the goods and so on.
For now I have only one word to express everything: Perfect!
Thank you again,
Yours Sincerely,
Kei Anastasia Shiraki from Japan
Risa Aratyr, American - (27th May 2005)
For months I've tried to make myself ring you up to do an audio testimonial. Guess I'm just too shy for the phone, but I didn't want another day to go by without telling you what a wonderful experience my husband and I had purchasing our rings from Des Byrne Jewellers/ allcladdagh.com. The on-line selection was wonderful; we saw exactly what we wanted right away. The service was brilliant--not just prompt and polite, but truly friendly, direct, and personal (thanks, Ken). Roy mis-measured and had to wait for his ring to be sized before he could wear it, but mine went on my finger the moment it arrived and hasn't yet come off. Contrary to so many on-line purchases, the actual item was even nicer than it appeared in the advertisement. The ring has a wonderful weight to it, and a gorgeous silver sheen. It fits perfectly. It looks stunning. More than once we've had random people--total strangers--stop to tell us how beautiful our rings are! These claddaghs were our silver anniversary presents to each other, and "sterling" gifts they've turned out to be! The only downside to the whole affair is that it all went so smoothly and so well, the great pleasure we had doing business with you was over all too soon! Thanks again and all the best. Slán, --risa aratyr
Nick Francis, Cary NC USA - (27th June 2007)
Ken, you are just the best! My wife is in Customer Service and I am a Business Consultant....as consumers we always lean toward those who provide the most outstanding service! I just received the ring well ahead of time for my daughters birthday.....It is perfect! She will be so thrilled..
I have 25 yrs. in IT ....worked for IBM and Cisco and used to pitch the concept of doing commerce on the Internet years before it was a reality....
Your personal touch has now taken it to the level it should be....! Thanks, again...and God Bless...nick
Nick Francis, Cary NC USA - (27th June 2007)
Ken, you are just the best! My wife is in Customer Service and I am a Business Consultant....as consumers we always lean toward those who provide the most outstanding service! I just received the ring well ahead of time for my daughters birthday.....It is perfect! She will be so thrilled..
I have 25 yrs. in IT ....worked for IBM and Cisco and used to pitch the concept of doing commerce on the Internet years before it was a reality....
Your personal touch has now taken it to the level it should be....! Thanks, again...and God Bless...nick
Nick Francis, Cary NC USA - (27th June 2007)
Ken, you are just the best! My wife is in Customer Service and I am a Business Consultant....as consumers we always lean toward those who provide the most outstanding service! I just received the ring well ahead of time for my daughters birthday.....It is perfect! She will be so thrilled..
Tom, OHIO USA - (27th July 2006)
Hi Ken- I recieved my claddagh ring last night. I really like it!! and i know that my girlfriend will love it!! I know she will remember this gift forever! to be honest, before recieving it i was a bit skeptical about its quality because you are priced so much lower than your competitors. Thank you so much for supplying quality jewelry at an affordable price. I will remeber you for future jewelry needs if all continues to go as well as i suspect with my girlfriend. Thanks again! Tom
|
September
28th, 2007
